Ten local 911 operators are in St. Thomas and St. Croix for the next two weeks, but the group isn't there to enjoy a tropical vacation.
Instead, the men and women from Chagrin Valley Dispatch Center and Southwest Dispatch Center are temporarily dispatching for the Virgin Islands.
The U.S. territories activated the Emergency Management Assistance Compact to ask for help with critical dispatching needs. CVD sent seven dispatchers to the islands, and three more dispatchers from the Strongsville-area also made the trip. The dispatchers came from various centers and different shifts to reduce the risk of a dispatcher shortage in Northeast Ohio with COVID-19 cases rising locally as well.
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