Nordic spa near Toronto suffers data breach and customers are angry Ontario Spa
Many angry customers have already taken to Google reviews to air out their frustrations against the wellness company.
"Their system got hacked and my personal information got leaked. I'm not sure what they did after to rectify the mistake, since they only sent out a generic email. Personally, if you are worried about your own privacy protection, I'd advise against this place," one review reads. "I have woken up with an email telling me their gift card system was compromised over Christmas and my information, including name, address, phone number and credit card number, were all compromised. This is ridiculous. The place hasn't been open long enough to have all these issues," another customer wrote.
One customer told blogTO that they were slammed with "hundreds of dollars" in false transactions after visiting the Whitby location. The spa company has been regularly responding to the one-star Google reviews, writing,"we have enhanced security measures on all Groupe Nordik systems and will continue to work with a best-in-class third-party cyber security firm to maximize the protection of our clients' data."in Whitby, which was embroiled in a $5 million lawsuit last fall after dozens of customers alleged they developed staph infections after using the spa's saltwater pool.
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