A PayPal spokesperson said a document supposedly outlining changes to the platform's user agreement included erroneous language and 'went out in error.'
The document outlining PayPal’s Acceptable Use Policy by adding “the sending, posting, or publication of any messages, content, or materials that … promote misinformation” to its list of prohibited activities beginning Nov. 3, 2022.
Come that date, users who supposedly violate the new guideline could be subject to monetary damages of $2,500 per violation — fines that “may be debited directly from your PayPal account as outlined in theHowever, users concerned about the purported change can relax; no such provision about misinformation was actually being added to the service’s User Agreement, according to a PayPal spokesperson.
An AUP notice for the U.S. recently went out in error that included incorrect information. PayPal is not fining people for misinformation and this language was never intended to be inserted in our policy. We’re sorry for the confusion this has caused. It’s unknown if, or to what extent, other portions of the document were indeed upcoming changes to the platform’s User Agreement. Additionally, we asked PayPal for an explanation of how, and why, the erroneous language about misinformation on the app was posted, but we received no reply apart from the boilerplate statement quoted above.
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