People on the social platform say that moderators are deleting comments stating “Black Lives Matter” and stifling discussion about the nation’s protests.
In California, other people using Nextdoor posed the same question. While private companies have no obligation to allow for untrammeled speech on their platforms, some of those who had been moderated said it was hypocritical of Nextdoor to publicly say that it supported diversity while its own moderators were aggressively using the site’s rules to clamp down on discussions about race.
Within communities on Nextdoor, designated moderator leads have the ability to vote on content after people flag it, allowing it to stay or be removed after judging it based on guidelines set forth by the company. It’s unclear how the platform chooses its leads.Round Hill Country Club "While #BlackLivesMatter is a national movement, we made a decision to allow discussion of this in the newsfeed because it has important implications at the neighborhood level. Because this is a recent change, there is some confusion on the platform, and many members may not realize that it is OK for discussion of this topic to be in the newsfeed," the member wrote.
“People of color get their comments reported on quite a bit,” Seymour said. “If you call out racism or intolerance, you’re going to get reported.”“A lot of people’s main goal on Nextdoor is to report so-called suspicious people in the neighborhood,” Seymour said. “They’re always African American and they always look ‘suspicious.’ These things happen to my son in his own neighborhood.”
And while the dissonance between the platform's professed values and its moderators' actions was pronounced early this week, there were signs that the two had drawn closer to each other.
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