New report finds CRA's performance less than the 'world class' it touts

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New report finds CRA's performance less than the 'world class' it touts
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\u0027I’d say (CRA’s performance) is probably very average\u0027: Parliamentary Budget Officer

that compared the CRA’s performances to 11 “similar” countries, the federal Parliamentary Budget Officer found that the agency generally did slightly better on half of the performance indicators, and worse on the other half.

PBO’s Yves Giroux said in an interview with National Post that although CRA’s performance in some fields can be applauded, there needs to be some improvements before calling the agency “world class.” Article content“They’re aiming to be world class, but the indicators that we looked at do not suggest that,” Giroux said. “I’d say is probably very average.”

The PBO then compared CRA’s performance to that of 11 countries with tax administration “similar” to Canada’s. In his report, the PBO found that Canada collected $100 in 2019 for every dollar spent on wages at the CRA. That amounts to nearly half the amount collected on average for the other 11 countries. Other countries collected $190 on average for every dollar spent on averageArticle content

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