OTTAWA — The final version of a new telecom policy directive first unveiled by the federal government in May of last year is now in force. The governme
OTTAWA — The final version of a new telecom policy directive first unveiled by the federal government in May of last year is now in force.
“I trust that the CRTC will act on this important work, and I look forward to seeing the direction being put into action soon.” The new directive will require the CRTC to take action to have more timely and improved wholesale internet rates available. Too-high wholesale rates discourage competition, but rates set too low discourage the company’s largest telecom providers from making costly wireless infrastructure upgrades.
Ottawa is also calling on the CRTC to address what it calls unacceptable sales practices and lay out new measures to improve clarity around service pricing and the ability for customers to cancel or change services. It also wants to see service providers implement mandatory broadband testing so Canadians will understand what they’re paying for.
But some telecom analysts have said the new policy direction appears to signal a shift in favour of internet resellers and regional wireless operators in the medium term.
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