Neiman Marcus is focused on sustainable product and services, a culture of belonging, and supporting and leading with love in the communities they live in.
goals — and running ahead of schedule, Geoffroy van Raemdonck, chief executive officer, told Evan Clark, WWD’s deputy managing editor at WWD’s Sustainability Summit last week.It all started three-and-a-half years ago when the company developed its growth roadmap, called “Revolutionizing Luxury Experiences.” This set up the business to move from a multibrand retailer to a luxury relationship business between brands and customers.
Specifically, Neiman’s focused on environmental issues. The company focused on climate change, sustainable and ethical product, and circular services. This all came to life in stores, online and two distribution centers. “We set our goals, and that one has a goal of 10 percent,” van Raemdonck said. Neiman Marcus’ next annual report will be released at the end of fiscal year 2024, and the company will have achieved that goal. “Ultimately, we are ahead of achieving our goals for 2025 which means we can set new goals and continue to push further,” he said.“We are seeing that there’s an ecosystem around us, and we can have an influence with that ecosystem,” he said. “There’s a snowball effect.
“It’s been really interesting. The first conversations were a little bit more difficult because people were not necessarily as committed or didn’t see the path,” he said. “The way you get people committed is by showing them a path and making it easy for them … once you see that it works, and it’s not something on the side, it’s really part of how we do business,” he said.strategy both internally and externally.
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