Need a customer service number? Internet searches can be dangerous.
It says you ordered Norton antivirus protection for $171. Or it's a warning that your McAfee subscription will auto-renew at $499. It could also be a receipt for a $619 projector screen you bought at Target.
They are real texts and emails and the people who received them didn't order any of it, so they call the customer service phone number provided. But the texts and emails were fakes and the customer service phone number goes right to scammers who hope to get into your bank account and take as much as they can.Patty let me know she wanted to"update her payment information" with Amazon.Federico let me know he had to make a return and also found an Amazon number online.I recently searched for Best Buy Geek Squad online and I found a".org" website that claimed to be Best Buy.
That's even what the representative told me when I called. When he wanted remote access to my computer, I didn't go any further.To protect yourself, never click on email or text links and avoid blind internet searches for customer service.Beware of variations of business names and don't give remote computer access to people you don't know.
Unfortunately, Patty did allow the fake Amazon workers access to her computer. She says,"next thing I know he purchased games and cleaned out my bank account."His phone scammers got him to send the money through Zelle. Once you do that, the money is gone.And if you're a problem solver, consider joining our Let Joe Know Better Business Bureau volunteer team. If you have one day a week, are a self-starter and like helping people, it could be a rewarding experience.
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