NatWest, one of Britain's biggest banks, says its chief executive has left her job after discussing personal details of a client — the populist politician Nigel Farage — with a journalist.
Rose’s departure came after days of news stories sparked when Farage complained that his bank account had been shut down because the banking group didn’t agree with his political views.
Farage then published documents he had obtained from the bank showing that officials discussed his financial affairs, but also the “reputational damage” associated with keeping him as a customer. The documents said Farage was “seen as xenophobic and racist” and “considered by many to be a disingenuous grifter.”
He said he told participants that “it’s not the job of banks to tell us what to think or what political party we should support.” The changes are intended to boost transparency for customers but will not remove a banking firm’s right to close accounts of people deemed to be a reputational or political risk.
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