A member of Parliament says Ottawa may have underestimated Canadians’ desire to travel when planning for a return to normal following the end of most pandemic restrictions.
Airlines and airports have been grappling with a surge in customers this summer, compounded by staffing shortages affecting both carriers and federal agencies.
Annie Koutrakis, the parliamentary secretary to the minister of transport, told reporters in Calgary on Tuesday that planning for a return to normal fell a bit short.“We did anticipate. Yes, the planning did start. What we underestimated unfortunately was the desire to which everyone wanted to travel and everyone wanted to travel at the same time,” Koutrakis said.
Koutrakis said this is the first time the government has gone through a pandemic like COVID-19 and there are lessons to be learned.Transport Minister Omar Alghabra was grilled about the delays at a House of Commons committee last week.
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