A California-based mortgage broker has settled with the FTC after revealing personal information about unhappy customers on Yelp
The Federal Trade Commission alleges that a California-based mortgage broker violated the Fair Credit Reporting Act and other laws byThe FTC says Ramon Walker, the owner of Mortgage Solutions, FCS , responded online to negative Yelp reviews about his business with personal information about complaining customers, including their first and last names, details about their credit histories, debt-to-income ratios, taxes, family relationships, sources of income and more.
In another instance described in the lawsuit, Walker claimed online that a customer wanted to take advantage of his mother-in-law’s dementia by having her sign off on her rights as a property owner without her fully understanding the repercussions of doing so.filed in court today, Walker and his company agreed to pay $120,000 in civil penalties and to a permanent injunction barring them from misusing credit reports or improperly disclosing personal information.
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