MONTREAL — Julia Dougall-Picard swings into action when customers settle in for lunch at Frite Alors in Montreal's downtown Quartier Latin neighbourhood.
MONTREAL — Julia Dougall-Picard swings into action when customers settle in for lunch at Frite Alors in Montreal's downtown Quartier Latin neighbourhood.
On a restaurant bill of $100, for instance, suggested tips would be calculated as a percentage of $100, not the after-tax total of $114.98. But Jaskaran Singh, manager at restaurant Arriba Burrito located a bit further down the bustling neighbourhood strip, is disappointed. But Bourdages admits the bartenders and waiters he manages – who rely on tips for a large part of their income – likely do not share his view. “I'm pretty sure I stand alone with that idea. My staff's not going to be happy with that,” he said.
But he also sees the bill as a missed opportunity to implement measures regarding “no-show” reservations, when customers book a restaurant table but never turn up. He says no-shows cost Quebec restaurants an average of $47,000 per year.
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