Microsoft to let clients build AI agents for routine tasks starting in November

Microsoft is positioning autonomous agents as ‘apps for an AI-driven world’ that can handle client queries, identify sales leads and manage inventory

will allow its customers to build autonomous artificial intelligence agents from next month, in its latest push to tap the booming technology amid growing investor scrutiny of its hefty AI investments.

Other big technology companies such as Salesforce have also touted the potential of such agents, tools that some analysts say could provide companies with an easier path to monetizing the billions of dollars they are pouring into AI. The company is also introducing 10 ready-for-use agents that can help with routine tasks ranging from managing supply chain to expense tracking and client communications.

“The idea is that Copilot is the user interface for AI,” Charles Lamanna, corporate vice president of business and industry Copilot at Microsoft, told Reuters.

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