Legitimate emails misclassified in software snafu
Many administrators have had a trying Monday after getting spammed out with false malware reports by Microsoft.
In the last hour the Microsoft 365 service center put out an alert on Xitter, oddly, even before sending out the customary 365 Service Alert email, users complained. Others pointed out that the issue was flagged up on reddit more than two hours before Microsoft got around to alerting customers. "We're investigating an issue in which some users' email messages may be incorrectly flagged as malware and quarantined. More info can be found in the admin center under EX873252," Microsoft
"We identified an issue affecting our malware detection systems. We've implemented a mitigation to unblock legitimate emails that were mistakenly quarantined. The replay of impacted emails is in progress."For the moment it seems admins will have to manually unblock legitimate emails. Given the volume of material, and the need for care not to let actual malware through, this might take some time.
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