Two Canadian mothers, Jesslyn Schigol and Allison Field, allege that Royalton Splash Riviera Cancun in Mexico pressured them to sign non-disclosure agreements (NDAs) in exchange for medical assistance when their families fell ill during a Christmas vacation. Both women refused to sign, claiming the resort staff were uncooperative and prioritized protecting themselves over the well-being of their guests.
Jesslyn Schigol, along with her husband and two sons—a teenager and a four-month-old— reportedly traveled from Yorkton, Saskatchewan, Canada , to Mexico for a Christmas vacation.
Another woman named Allison Field also traveled from Saskatchewan to the same resort in Cancun along with her husband and four-year-old son for theirShortly after, her son also became ill. When both her husband and son fell sick again three days later, Allison decided to leave the resort and take her son to the hospital due to his worsening condition.
Neither Allison nor Jesslyn signed an NDA, but they know other guests who did, the Canadian broadcaster reported.for 16 hours due to dehydration. While their travel insurance is expected to cover the cost, they had to pay upfront at the hospital for his care. “We all contracted food poisoning. I was also injured on a water slide and was told I’d have to pay for medical attention for an injury sustained on their property. Despite the alarming accounts, Royalton Splash Riviera Cancun has garnered hundreds of positive reviews on Google.
NON-DISCLOSURE AGREEMENTS MEDICAL ASSISTANCE RESORT MEXICO CANADA
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