A Metamask customer service provider suffered a security breach, revealing users’ email addresses.
The email addresses of some MetaMask users may have been exposed to a malicious party due to a recently discovered cyber-security incident. According to parent company ConsenSys, the incidentusers who submitted a customer support ticket to MetaMask between August 1, 2021 and February 10, 2023.
These tickets did not ask for information other than what was necessary to help the user, including email address to facilitate replies. However, they did include a “free text-field,” which some users may have used to submit personally identifying information. This may have included “economic or financial information, name, surname, date of birth, phone number, and postal address,” the post stated.
The company estimates that the breach may have affected up to 7,000 MetaMask users who submitted customer support tickets.
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