The homeowner says repairs have been delayed due to miscommunication with her insurance.
The Sept. 13 storm caused severe damage to the roofs and carports of multiple homes in Mesa. One homeowner says black mold is starting to grow in her bathroom.MESA, Ariz. — Tarps are still covering up the top of Donna Price's home three weeks after a severe storm tore through her Mesa neighborhood near McDowell and Recker roads.
But three weeks later, not much has changed. The carport has not been replaced and the roof is not fixed. A day after the storm, Price said she filed a claim through her insurance, Diamond State Insurance Company, which is produced by The Adams Agency.“One person told me it takes a lot of time, there’s a lot of claims that they have to go through,” Price said. “Another person told me that the adjuster that came out a week after the storm wasn’t the right adjuster. Somebody told me that they had no record of me ever making a claim.
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