Rob Carrick introduces the newest member of The Globe and Mail personal finance team
. Mariya recently joined us to take on the consumer affairs beat, which means she’ll need the help of readers like you to help guide her coverage. In a Q&A we did by e-mail, she elaborates on her plans, what bugs her as a consumer and what she’s asking Globe readers to do:A: It boils down to two big goals. The first is to help Canadians make confident decisions about where and how to spend their money – breaking down the best travel credit cards or how to get cashback on rent, for example.
A: When I talk to older generations about the mayhem around Taylor Swift tickets, they often recall the simpler times of lining up at the box office for acts like Springsteen or Barbra Streisand in the ′90s. Those days weren’t without their challenges. But new technologies do keep consumer protection agencies scrambling. An even bigger problem is that the concert ticket system is in very poor shape, pushing fans towards riskier resale markets.
Q: What about air travel – what are the big consumer issues there right now? How much have things calmed down from the chaos during the pandemic?
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