Manitoba Hydro says more customers struggle to keep up with energy bills
According to Manitoba Hydro, arrears have spiked over the last couple of months, jumping from roughly 78,000 customers to 80,000 customers — a three per cent increase in cases.
“Well, we’ve seen in total arrears and this includes not just residential but also commercial accounts,” Manitoba Hydro spokesperson Scott Powell told 680 CJOB Friday afternoon.Hydro says they offer a number of financial support programs for when money is a little tight.Story continues below advertisement
“We have our customer arrears assistance plan, that we can work with customers to provide one easy to manage monthly payment,” said Powell. “Basically, we get them current on their monthly bills and then set up a payment plan on the outstanding balance, and we ask people to to give us a call to set that up.“The other thing that we encourage all customers to do is really look at getting involved in our equal payment program, and that’s where we take your energy costs on both your gas and electric side and they get averaged out.”
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