The Manager is responsible for creating and executing Algoma Family Services’ quality improvement plan and overseeing program evaluations in partnership with the Finance and Systems Analyst and Leadership Team.
The Manager is responsible for creating and executing Algoma Family Services’ quality improvement plan and overseeing program evaluations in partnership with the Finance and Systems Analyst and Leadership Team.
They directly supervise the Finance and Systems Analyst and the Information and Privacy Coordinator while guiding strategic decision-making. The role emphasizes fostering a culture of continuous, data-driven improvement and ensuring projects align with agency priorities.
Additionally, the Manager supports staff development and collaborates across teams to deliver insights that enhance organizational processes in line with the agency’s mission, vision, and values. Master’s degree in Business Administration, Data Analytics, Finance, Statistics, Computer Science, or a related quantitative field. Minimum three years’ experience in business analytics, process improvement, or related rolesExperience in developing and implementing quality improvement plans and program evaluation. Familiarity with accreditation standards and external review processes.
Proficiency with statistical analysis software such as SPSS, SAS, R, Python, or other relevant programs. Advanced proficiency in Microsoft Office Suite . Demonstrated ability to lead projects, analyze complex data, and communicate findings to diverse stakeholders. Experience working in a not-for-profit, multi-service agency is an asset.
Ability to engage and collaborate with internal and external stakeholders, including funders, community partners, and clients. Satisfactory criminal records check, including vulnerable sector screening. Algoma Family Services is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals.
Applicants who may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.
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