Man fails in racial discrimination case against Eir at WRC via IrishTimesBiz
A man who claimed he was racially discriminated against by Eir during a phone call because of his African accent has failed in his complaint to the Workplace Relations Commission.A man who claimed he was racially discriminated against by Eir during a phone call because of his African accent has failed in his complaint to the Workplace Relations Commission.
Mr Ayoade claimed the person who picked up his call discriminated against him by refusing to provide the service, infringing on his fundamental human right to not to be denied the service on account of his race. Audrey Sexton, the store manager, stated she received a call at approximately 9.20am while carrying out various other duties.
Ms Sexton said that if Mr Ayoade had left a voice message she would have called him back. The respondent’s representative, financial controller Maria Burke, stated that Mr Ayoade had produced phone records but that some of the fonts were in a different format and not in order of date. Ms Burke stated that, as Ms Sexton was a sales staff member, every sale she completed earned her extra commission and would never turn down a broadband sale. Ms Sexton had stated numerous times that the call was of poor quality and that she was unable to hear Mr Ayoade properly and could not have known any background of the person on the phone.