The company has suspended the driver, who was heard yelling 'F**k you and f**k your mother too,' pending an investigation.
Speaking to WTVF, Swetland said he asked the driver to roll up her back windows because of the pressure on his ears while being driven back"First tip that something is kind of whack for me was like 'wait, you've taken control away from me to be able to do that?' That seemed kind of odd."
"So then I ask her if she doesn't mind to just reduce her speed—maybe that would be more pleasant for me if we're going to have to keep the windows down," Swetland added.He added that there was a"brief moment," after she threw his bag out of the vehicle and then returned to the trunk, when he thought she may also have a weapon.
"This really can happen to anybody and you really kind of have to be cautious of your surroundings and just be aware. In this particular instance, for me, it was a change in tone, in attitude. She was very aggressive for no reason at all," said Swetland."Just be safe and watch out for yourself; nobody else is doing it so you gotta do it for yourself."In a statement, Lyft said:"Safety is fundamental to Lyft, and the incident shown in the video is concerning.
Close-up of side window of a car used for the ridesharing service Lyft, with Lyft logo visible on window, reflection of palm tree in window, San Ramon, California, March 7, 2018. A video has emerged showing a Lyft driver yelling at a passenger and then kicking him out onto the side of a busy highway.
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