The programs help people save money in fees and avoid the stress of completing returns alone. Volunteers say they also find the work rewarding.
There are many ways to give back to the community, from outright cash donations to volunteer work at nonprofit groups.
Both programs offer tax-preparation help, featuring electronic filing for added security and faster refunds, at no cost to the public. The programs help people save money in tax-preparation fees and avoid the stress of completing returns by themselves. Many volunteers say they also find the work rewarding.“Some taxpayers are very appreciative and want to offer us tips, which we cannot accept,” said Gene Giesaking, a Phoenix-area return preparer who also teaches other volunteers tax basics so they can pass an IRS-certification test.
Many taxpayers are grateful not to have to pay for the service. “They really like when we explain how their taxes are determined and what they can do in planning their finances,” Giesaking added. The VITA program is mostly geared to people with annual incomes below $58,000 along with those with English-language difficulties and disabled individuals. The TCE program caters to people ages 60 and up, with more focus on retirement-related topics such as Medicare and reporting pension income.
"A test is required so that we can represent ourselves as IRS-certified," said Simpson, a certified public accountant who runs a partner organization called Masters of Coin. The coursework prepares volunteers well for passing the test, he added.
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