Across SCE’s coverage area, nearly $280,000 has been lost to scammers in the first seven months of this year.
More than 4,200 Southern California Edison customers received fake billing calls in the first seven months of 2022, and Long Beach and San Bernardino residents reported the highest numbers.
The callers are highly skilled in mimicking employees, using several techniques to appear authentic and to catch customers off guard, Ron Gales, a spokesperson for SCE, said. The scams have gotten so authentic, some use the same on-hold music as SCE after informing victims they’re being transferred to a manager.
Once the money has been sent through those methods, Gales said it becomes nearly impossible to trace or recover the funds.
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