Transport for London, the organization that operates London's subway, is now running a new system that tracks users' phone network by WiFi.
Transport for London, which operates the Tube, began collecting data in its stations this week, in order to determine how people are moving through the system and how crowded trains and platforms are. It said passengers will benefit as they will get more alerts about delays and congestion later this year. Extra trains could also be added on routes where the data indicates trains are especially congested.
Transport for London says it will be able to monitor in real-time how long it takes people to walk from the ticketing area to the train platform, and estimate how many people are on each train. The program is an expansion of a 2016 pilot that it deemed a success. Transport for London is using passengers' smartphone data in a bid to improve services. Agencies such as Transport for London use anonymous location data as a security measure, according to the agency.
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