ADOT News: Live Chat with MVD offers quick access to answers and services Questions can be answered quickly right from your computer MORE:
Live Chat with MVD offers quick access to answers and servicesPHOENIX – The Arizona Department of Transportation Motor Vehicle Division recently started providing customers the ability to Live Chat with an MVD expert directly on the azdot.gov website.
This new way to address questions, or even complete some services, allows people to work directly with an MVD expert online from the comforts of their own computer or cell phone in real time. The new service began in September 2022 with over 8,700 chats. Since then, the service has increased in popularity to approximately 22,000 chats per month.
Each live chat could potentially save the customer a trip to their local MVD office and help shorten wait times for all customers across Arizona. Customers are able to
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