OTTAWA — A tourist visiting Canada is questioning the safety of Via Rail after he says his phone was snatched from him by an employee when he was documenting...
OTTAWA — A tourist visiting Canada is questioning the safety of Via Rail after he says his phone was snatched from him by an employee when he was documenting a train delay that left passengers stranded as they ran out of food, water and working toilets.
"It's my first experience on Via Rail, and will probably be my last experience on Via Rail," he said Monday in an interview from his home in Austin, Texas.On Sunday Via Rail issued a statement apologizing for the "inconvenience" to passengers. It confirmed they were stuck for 10 hours on Saturday when a train broke down between Montreal and Quebec City after experiencing two consecutive mechanical issues.
"They came around with a jug of water and they're like 'Is anyone dehydrated? This is the last of our water.'"Around the eight-hour mark people were standing to stretch their legs, including Malt, who said he was giving his wife space because she was forced to do a scheduled job interview on the train.
With water gone, Malt said staff gave people beer and vodka. He said staff also tried to get passengers to participate in yoga breaths to get them to relax, which ended up frustrating the passengers. But because the second train had passengers on it, many people had to stand as the train finally reached Quebec City.
He also said the company is supposed to be trained to deal with delays, but it was the staff who was "aggressive and causing problems."George RR Martin says a lot has ‘gone wrong’ with House of the Dragon
Canada Latest News, Canada Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Canada rail companies and union must work hard to reach deal, says OttawaCanada's two main railway companies and the Teamsters union must do the hard work necessary to reach labor deals and avoid a full stoppage, federal Labour...
Read more »
Ottawa tells rail companies, union to work harder to avert crippling stoppageUnless agreements are reached, both Canadian National Railway and Canadian Pacific Kansas City will shut down at the same time early on Thursday for the first time in history
Read more »
As country-wide rail strike looms, business groups want Ottawa to stop itA coalition of business groups is calling on the federal government to prevent a work stoppage at Canada's two biggest railways.
Read more »
Rail labour dispute: Ottawa moves to force binding arbitration, return to workLabour Minister Steven MacKinnon says the federal government will ask the Canada Industrial Relations Board to end the lockout at the country's two biggest rail companies.
Read more »
Canada rail shutdown: Ottawa intervening to end disputeOttawa is stepping in to get freight trains moving again hours after an unprecedented lockout by the country's two largest railways brought cross-country freight traffic to a standstill.
Read more »
Rail shutdown: Union says it will challenge Ottawa’s arbitration orderFrançois Laporte, national president of Teamsters Canada, said the union was speaking to its legal advisors and considering its next steps.
Read more »