Queens Park Care Home had a 'poor safety culture', a Care Quality Commission report says
The CQC says it will take further action against the home if improvements are not madeThe Care Quality Commission said Queens Park Care Home - which looks after up to 16 people with mental health problems and physical disabilities - was visited in May.The CQC says it will "monitor" the home and "take further action if needed".
Inspectors said while medicines were well-managed and infection control protocols were managed, staff were not given "enough clear guidance", meaning residents "were not always safe from neglectful care"."Staff were mostly kind to people and promoted their independence, however the poor safety culture of the service meant it was not always caring."
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