Customers are feeling “drained” and frustrated that there is no apparent recourse to high water bills, and many are finding it hard to get answers from the city. KPRC2Amy has more on this: kprc2 click2houston hounews investigates htx
From frequent checks of the water meter at his family’s West Houston home to routine inspections of his fluctuating water bills Andrew Chesney has tried for months to make his bills make sense.
“Makes it impossible, to be honest. These large swings in bills from one month to the next, you just can’t budget,” he said. After weeks of back and forth, the Houston Water Department told us it had estimated Chesney’s bills for three months. And then in March, the city didn’t even generate a bill. When the city did an actual read, they discovered he had used more water than what they estimated. That’s why Chesney owed an extra $1100.
“We have infrastructure, that’s, that’s at the end of its life. And we’re seeing that we’re not getting reads as regularly as we could,” she said.KPRC 2 Investigates water bill issues in the Houston area.the water department is only receiving accurate reads for about 60% of all residential meters in Houston each month.
Canada Latest News, Canada Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
DRAINED: KPRC 2 Investigates excessive water billsIt’s beyond frustrating when you have a major problem and no one seems to be able to help. For months, our KPRC 2 Investigates team has heard your complaints about your City of Houston water bills. These concerns include everything, from excessive water bills to outrageous and irregular meter readings.
Read more »
Man shot multiple times dies at a south Houston gas stationThe Houston Police Department responded to a shooting at a south Houston gas station...
Read more »
FTX investigates ‘unauthorized transactions’ after millions go missing from crypto wallets | EngadgetOne estimate suggests as much as $600 million went missing after the company declared bankruptcy..
Read more »
Texans at Giants: Houston Chronicle's Week 10 staff predictionsThe Houston Chronicle's football writers and columnists make their predictions for the...
Read more »
Houston FD truck hit while blocking multi-vehicle accident involving police carAuthorities say at least three drivers were detained for suspicion of DWI after a multi-vehicle crash with an HPD officer and an HFD truck that was blocking the scene from the first accident.
Read more »
Houston Texans’ Laremy Tunsil reflects on being named team captainLaremy Tunsil, seated next to his fellow offensive linemen and holding court with a visitor Friday morning, is the mayor of the Texans’ locker room. AaronWilson_NFL
Read more »