KLM, the Dutch arm of Air France KLM , offered a public apology on Friday after ...
), offered a public apology on Friday after a crew member sparked online outrage by posting a sign in Korean saying passengers on a recent flight were not allowed to use a toilet because of the new coronavirus.
Photos of the handwritten sign saying “lavatory for crew members only” went viral in South Korea this week after a passenger on a 10-hour flight from Amsterdam to Seoul’s Incheon airport on Monday shared the images online. “Dear KLM... Today, you made it quite clear that you discriminate against race. Using Corona Virus as an excuse. You owe my friend and Korea a HUGE apology,” wrote one Twitter user, whose posts in English and Korean about the incident gathered thousands of retweets and likes.On Friday, executives with KLM bowed as they publicly apologized at a news conference in Seoul, saying they take allegations of discrimination “very seriously” and promising to prevent it from happening again.
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