There’s probably a special place in hell for people who are rude to customer service workers. That’s why it’s so satisfying when they finally get what’s coming to them.
You're on the list! Expect to receive your first email very soon!who waltzed into their store, ignoring the rules, tossing trash at the staff, and making a scene. After several warnings, she got exactly what she deserved when the manager stepped in.Julia M Cameron / pexels
Take a long line at the coffee shop, for instance. It might seem like a minor inconvenience, but it could throw off the rest of the day’s schedule. “People may not even realize that’s what they’re stressed about,” Patel explains. “But internally, that’s what’s happening. You walk into a restaurant expecting to be seated in 15 minutes, but 45 minutes later, your whole routine is thrown off, and stress starts to build.
Why? Because it’s easier to punch down. “Even though we shouldn’t think of one job as higher than another, people can fall into the trap of assuming they’re superior,” Patel says.
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