POSITIVELY JAX☎🚒 | JFRD dispatcher Alonda Oates was recognized nationally for helping save a woman trapped in a house fire. PositivelyJax
“All I could do was offer her comfort, and just give her instructions,” Oates said.“Try to stay calm... You can do it -- hang in there,” you can hear Oates tell the woman during the 911 call.
She guided them to where the woman was. The female victim, her boyfriend, and his aunt all made it out of the burning house alive.“Without Alonda’s compassion, keen sense of awareness, and quick thinking, firefighters would have certainly missed the tiny area where the victim had taken refuge,” Fire Chief Keith Powers said.
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