JEA customers facing rising bills could see some reprieve in the coming months, utility officials announced Tuesday, but not before experiencing one more hike.
For a household using 1,000 kilowatt hours, the September fuel charge is $83.46 – increased from $69.55 in August. In October, JEA expected the estimated fuel charge to be $79.03.
The big jump in the cost stems from the portion of the bill that pays for JEA's cost of buying fuel, such as natural gas and coal, for its power plants. The other part of the bill, called the base rate, has remained the same. Some of the calls included customers reporting concerns of “scammers” calling their homes saying they faced disconnection when they did not, Stowe said. Still, officials encouraged customers to contact the utility to arrange a payment plan to avoid disconnection.
Rates decreasing is a “combination of a lot of moving parts,” Stowe told reporters, including the estimated national market rate and the amount of fuel JEA will need to buy each month.
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