‘It’s unimaginable’: How almost 3,000 kids waited too long for test results at Montreal hospital

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‘It’s unimaginable’: How almost 3,000 kids waited too long for test results at Montreal hospital
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The Montreal Children's Hospital had to turn to an outside laboratory for help in diagnostic testing after thousands of children had to wait too long for celiac testing.

Almost 3,000 children waited too long for diagnostic tests at the Montreal Children’s Hospital to determine if they haveNatasha Contardi registered a complaint with the office of the ombudsman last spring related to delayed lab tests for her daughter. Doctors at the hospital suspected her four-year-old Teagan Mack had celiac disease. In January of this year, they said she needed to eat gluten for a minimum of 12 weeks, as exposure to gluten is necessary to perform proper diagnostic testing.

Doctors performed blood tests in March and April of this year. Contardi waited weeks for results, but was finally told the samples could no longer be tested, because they had sat out too long in the laboratory because of a staff shortage. Doctors told her Teagan would have to restart her gluten-rich diet, and undergo testing again.

The office wrote: “Due to a shortage of personnel in the laboratories, the…tests were not performed in a timely fashion and this led to a backlog. Consequently, on May 14, there was a backlog of 2,981 samples. Following your complaint, a partnership with a private laboratory was established and samples have been sent to them on a regular basis. As of July 7, the backlog had been reduced to 600 samples.

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