The program in Massachusetts has a virtual workforce of 1,000 contact tracers. Roughly 9,000 applied in the first 24 hours, and the job pays the rate of a federal census worker, $20 to 25 an hour, according to Dr. Joia Mukherjee of Partners in Health.
“At the end of the day, some of this work is deeply human,” Mukherjee said. “And we want to make sure people are connected to one another to really talk through these questions.”
“Most military recruits volunteer for public service in response to a global need,” said Cass, whose team focuses on Boston. “The people I'm working with are so similar. They care about the mission.” Cass connected them to the Boston Public Health Commission, which dedicated a nurse to help the mother navigate the illness affecting her and her newborn.
“We'll call Whole Foods and let them know,” said Cass, before giving an example of what she says on the calls: “Somebody who's diagnosed with COVID-19 recently had exposed your workforce during these hours. They think they ran into a man who fits this description.”
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