'If it's a problem for you, it's a problem': Expert details how to complain effectively

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'If it's a problem for you, it's a problem': Expert details how to complain effectively
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Are your complaints not getting you what you want? This expert explains how to be more effective with your grievances

TORONTO -- Whether it's disputing a colleague or getting a refund on a product, one expert says anyone can find success by learning how to complain effectively.

For example, a complaint scenario many might find themselves in after the holidays is trying to return an unwanted gift without a receipt. Fish says although this can be intimidating, the main rule to follow is to be honest. The same goes for complaints in any other scenario, whether getting cold soup at a restaurant or receiving a bad haircut.

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