The IDC Saudi Arabia CIO Summit 2023 is coming on September 13-14! Meet and network with the Kingdom’s most respected ICT experts as they deliver insightful presentations and examine real-life case studies Register: idcmetaevents IDCSAUDICIO
Alnafitha IT is a leading independent provider of IT services and solutions that aims to simplify digital transformation and contribute to the Saudi Vision 2030. With over 30 years of experience in Saudi Arabia, Alnafitha IT has helped many businesses align technology solutions with strategic goals. Alnafitha IT is committed to providing its clients with the latest and most innovative IT solutions.
As we enter 2023, we can finally, for the most part, put reactionary moves due to COVID-19 behind us as the disease moves from a pandemic to an endemic part of daily life. We have accepted that digital transformation moved at a feverish pace, transitioning our enterprises to digital first years before we anticipated. The possibilities of remote work gave way to the reality that hybrid work is here to stay. These are truths that we have accepted.
The pandemic-driven pivot to digital-first strategies by organizations across the Middle East continues well after the pandemic has subsided. Indeed, many leading organizations are now making the transition from enabling digital transformation to actually running a digital business.The pandemic-driven pivot to digital-first strategies by organizations across the Middle East continues well after the pandemic has subsided.
Giga/Mega projects that envision futuristic, highly digitalized cities and communities — such as NEOM in Saudi Arabia — will provide a blueprint for accelerated digitalization across the region in 2023 and beyond. Such projects will set the pace as they develop greenfield digital infrastructure and platforms, leveraging advanced technologies like AI/ML, IoT, edge, and 5G to create innovative tech-enabled use cases and customer experiences.
Indeed, the number of digital companies operating in the country is expanding significantly, with the fintech, ecommerce, and D2C segments leading the charge. These companies are disrupting business models and value chains, driving incumbent players to develop new innovation models, engage in ecosystem partnerships, and launch or acquire digital spin-offs.
One of the ways that enterprise IT customers are tackling this challenge is through the implementation of CloudOps and FinOps. CloudOps is the practice of optimizing and managing the use of cloud resources, while FinOps is the practice of managing financial aspects of cloud operations. Together, these practices allow customers to better understand their cloud usage and costs, and to identify areas where they can reduce expenses effectively.
Progressive Saudi organizations are focusing on monetizing existing products by extending core products with ecosystem partners and offering their products/services online as subscription-based services. The top 3 areas where Saudi organizations have seen the greatest impact from DX are improved customer satisfaction, advocacy, and retention; increased cost efficiencies through the digitalization of operations; and increased value derived from data for improved insights and decision making.
Increasingly the emphasis is going to be on running and scaling a viable digital business in line with nationwide transformation initiatives. This tallies with IDC’s global prediction that by 2026, 40% of the total revenue of G2000 organizations will be generated from digital products, services, and experiences. This metamorphosis will continue to be at the heart of Saudi Arabia's digital economy aspirations and will necessitate IT to transform .
The implementation of highly responsive, resilient, and agile infrastructure is the foundation for any digital-first/only organization. IDC defines this as digital infrastructure, and our Future of Digital Infrastructure Framework helps technology suppliers to position their infrastructure products and services. It also assists technology buyers in defining their road maps for infrastructure transformation, enabling them to attain their ultimate digital infrastructure goals.
King Abdullah University of Science and Technology is at the forefront of creating AI-powered experiences through its KAUST Smart Living Laboratory Program. The program aims to create a smart living environment that leverages the latest AI and smart technologies to enhance people's lives. This is done by creating smart homes, smart cities, and smart environments that are more sustainable, efficient, and convenient.
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