Good manners can get you far, opening doors that might otherwise remain closed.
For example, a courteous tone and a simple please or thank you can inspire call center employees to go above and beyond, even bend the rules to make your day a little brighter.reveals, some also use politeness with malicious intentions in mind. So be careful not to expose yourself to people too much, especially when your relationship is just transactional.
“We know there are times that there’s a mess-up on our end where the guest genuinely deserves cash back,”Sean Thompson, VP of information technology at Freddy’s Frozen Custard & Steakburgers. “But we know how people have learned to game the system and eat food for free.” Riskified, a company that provides fraud and chargeback prevention solutions, said that a lot of what we know about food delivery fraud comes from the dark web, where fraudsters brag about their spoils and share tips on how to hustle a hot meal.
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