HSBC , its online arm First Direct, and Metro Bank have joined a fraud-reporting hotline as the cost of living crisis increases the number of financial scams, an industry body said on Tuesday.
A branch of HSBC bank is seen, in central London, Britain, August 3, 2009. REUTERS/Stefan Wermuthhave joined a fraud-reporting hotline as the cost of living crisis increases the number of financial scams, an industry body said on Tuesday.
Stop Scams UK, a banking and online industry network launched a year ago, allows customers to dial 159 to report a fraud to their own bank rather than having to find its number.Members already include Barclays, Meta, Microsoft, Google, NatWest, Nationwide Building Society, Santander and Talk Talk. UK Finance, a banking industry body, has said there was a 39% increase last year in fraudsters tricking customers into making real-time payments.
HSBC, First Direct and Metro add 18.5 million customers to the 159 service, which now covers the overwhelming majority of UK banking customers, Stops Scams UK said.
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