How do you know if you can get a refund? The answer is not so simple. Here’s the information you need to know.
Nearly 11,000 flights were delayed and another 1,300 were canceled on Jan. 11, according to FlightAware, a flight tracking company. While those numbers were down on Jan. 12, travel schedules for thousands of people were thrown into chaos, leading many to seek alternate plans and wonder if they are eligible for refunds.
“Whether you are entitled to a refund depends on a lot of factors — such as the length of the delay, the length of the flight, and your particular circumstances. DOT determines whether you are entitled to a refund on a case by case basis,” the agency adds.Matters are a little clearer for canceled flights. Most airlines will book customers free of charge on the next flight to their destination, even if it’s on another airline.
Passengers are eligible for a refund if they are forced to move to seats that cost less than what they paid for a ticket.“A consumer is entitled to a refund if the consumer was involuntarily moved to a lower class of service,” the. “For example, if the consumer purchased a first-class ticket and was downgraded to economy class due to an aircraft swap, the consumer is owed the difference in fares.”
Canada Latest News, Canada Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Federal officials say they are acting on 'thousands' of complaints related to Southwest meltdownFederal officials say they are acting on 'thousands' of complaints by Southwest Airlines customers after its days-long holiday travel meltdown -- including complaints that Southwest is not making good on its pledge to issue refunds.
Read more »
California storms force thousands to flee their homes, leave 1 deadDozens of water rescues had to be carried out Monday and overnight as California was hammered by a “parade of cyclones” that turned streets into rivers, swept away vehicles and downed trees.
Read more »
Virtual job fair will feature thousands of Utah jobsLooking for work? The Utah Department of Workforce Services is partnering with Silicon Slopes to host a free virtual job fair on Thursday featuring approximately 100 Utah employers.
Read more »
Dangerous weather conditions continue in California as tens of thousands forced to evacuateMore wet weather and dangerous conditions are forecast up and down California on Tuesday, with storms knocking out power for over 192,000 homes and businesses.
Read more »
Detectives help recover thousands of fentanyl pills, other drugs headed for SeattleSeattle police narcotics detectives recovered cash, thousands of fentanyl pills, and other narcotics they say were headed to the Seattle area.
Read more »
Powerful California Storm Floods Roads, Knocks Power and Forces Thousands to EvacuateThe latest in a relentless string of California storms is swamping roads, battering coastlines with high surf, turning rivers into gushing flood zones and forcing the evacuation of thousands in towns with histories of deadly mudslides.
Read more »