At 182-years-old, the oldest pharmacy in the U.S. has been through a lot. Here's how COVID-19 is different.
has been serving New York City. "We've been here for 182 years—through world wars, blackouts, and 9/11," says president and owner Ian Ginsberg, the third generation to work at the family apothecary. "I don't want to say we're used to this, but this is what we were meant to do. We're the first place people call."
In 2020, C.O. Bigelow remains a time capsule that preserves old-world sensibilities, from its vintage interior with glass showcases, to its thoughtfully stocked aisles with namesake formulas and globally sourced treasures, and its mom-and-pop shop approach to helping customers and filling prescriptions. Here, Ian Ginsberg, who has kept the store open and running through major emergencies such as Hurricane Sandy and 9/11, talks about how they're adapting in these unprecedented times.
On the beauty side, we import and distribute a number of brands from multi-generational families, and three of them are from Italy. We're like family with them, so while we here in the U.S. knew what was going on with the virus but didn't really understand how devastating it was, I knew because I was talking to them every day and hearing the horror stories. When it started to hit here...you know, Bigelow's is the kind of place everybody calls first.
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