How one Twitter account disappeared for a week — and why nobody knew how to fix it

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How one Twitter account disappeared for a week — and why nobody knew how to fix it
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Beware of birth dates on Twitter. If you’re not careful, they’ll break everything.

’s Twitter account has a little over 300,000 followers. Or, at least, it did last Friday. Then, suddenly, it was gone, disappeared from the internet for almost a week. When you go to the profile page, the account was replaced by an ominous message: “This account doesn’t exist.” Nobody atLast Friday, anemployee tried to log in to the @sbnation account.

The account I used had been created on June 13th, 2009. When I added a birth date that would have made me over 13 at that time — I picked May of 1995, so I would have been 14 — it let me add my birthday and then follow all the liquor brands I could find. But when I went back and changed my birthday to January 1st, 2000, as soon as I hit save, I was locked out of my account.

The way some inside the company see it, there are three things that could be going on here. One is that Twitter — more specifically, its owner, Elon Musk, who has demonstrated a bit of. That seems unlikely. The second is that there’s just… a lot going on at Twitter right now. There’s likely a huge support queue, there are thousands fewer people at the company to deal with it, and everything just moves more slowly.

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