I 'fell' into virtual assistant work — and now I make 6 figures a year doing it. Here's how I built up my client base and income.
, a 34-year-old virtual assistant based in Bangkok. Insider has verified her income with documentation. The following has been edited for length and clarity.
But eventually, I decided I needed a change. I wanted money. I wanted to be able to afford a few things I had missed, like new clothes or my own accommodation. I decided to go back to the UK, get a job, and do life the way everyone else seemed to. Ironically, I didn't know what a virtual assistant was until one of my clients referred to me as her 'VA', a business strategist, was one of my biggest sources of knowledge, and they granted me a full scholarship into their paid business-building program, as they had identified me as someone who was a helpful member of their free community.
A simple thing I did to support people was create content that answered their most common questions. That way, whenever repeat questions came up, I was able to become known as a go-to person for these types of tasks. People began to tag my name when questions related to my areas of expertise came up. I was showing up online for an hour a day, meaningfully, and work was coming my way.
I had previously been working on an hourly model, billing each client for blocks of 10 to 15 hours at a time for tasks that ranged from very simple to extremely complex. We scrapped counting hours and agreed on monthly retainer prices that felt fair for everyone involved.
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