The reputation of airport hotels was in need of an overhaul. Now several hotels at air hubs are stepping up to the plate with time-saving tricks and aviation-themed experiences.
Courtesy of TWA Hotel/David Mitchell
Public areas of the Grand Hyatt at SFO showcase regional talent including dramatic three-dimensional design pieces, iconic Bay Area photographs and artwork by area artists. Rooms come with plane-spotting leaflets and binoculars for those facing the airport.Dining and the environment go hand in hand at airport-based Andaz Delhi, located outside the airport at New Delhi, which has a 24-hour, farm-to-table food hall. Images of farms where ingredients are sourced are next to most menu items.
Being able to text for extra towels, restaurant recommendations or a particular view — with a human responding to such requests — is key to guest satisfaction. The World of Hyatt app allows travelers to make specific requests before and during their stay without speaking to anyone on the phone."Business travelers tell us that being able to maintain routines — whether for self-care, fitness or mental well-being — is important while on the road," said Vondrasek.
At Andaz Delhi, notes of Indian spices and aromatherapy elements waft through the air to elevate tired travelers after a long flight.
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