An upgrade to 911 systems in Ontario is setting the stage for more efficient emergency responses, in what one official calls 'public safety’s Halley’s comet moment.'
An upgrade to 911 systems in Ontario is setting the stage for more efficient emergency responses, in what one official calls "public safety’s Halley’s comet moment." A person uses a cellphone in Ottawa on Monday, July 18, 2022. THE CANADIAN PRESS/Sean KilpatrickAn upgrade to 911 systems in Ontario is setting the stage for more efficient emergency responses, in what one official calls "public safety’s Halley’s comet moment.
While the public won’t see a difference in calling 911 as part of the first phase, call takers will, said Stairs. Not only does the new software make responding to calls more efficient, it also allows Toronto's 911 call centres to all operate at the same time, making service disruptions less likely. "It allows the streamlining of these emergency calls directly to our call takers,” Odoardi said. "That alleviates some of the stresses, provides an opportunity for our call takers and dispatchers to gather requisite information and deliver that information on time."
In 2017, the CRTC directed all emergency services providers in Canada to upgrade to the technology by March 2025. The country’s transition to NG911 has been years in the making, with the CRTC launching an action plan to improve 911 services in 2014. The location accuracy, along with multimedia capabilities, could help more people, said Johnson. Images and video of the scene could give dispatchers a sense of what kind of service is needed, he said, such as the number of first responders to send or whether to send police, fire or ambulance services.
Stairs said there are ongoing conversations within the public safety sector about what standards need to be in place to fully implement NG911, and how to effectively use it. Johnson noted that new training policies and mental health support systems for dispatchers managing new types of calls will need to be implemented.
After waiting months for an automatic door button to be installed on the front door of his apartment building, an Ottawa man says it's finally happening.If you're looking for an outing that will stimulate your vision and sense of smell, Lavande Braydale Lavender is home to 5,000 lavender plants, which you can visit.Northern Ont.
Canada Latest News, Canada Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Driving a classic Porsche 911 that’s better than new – and just as expensive‘Teddy’ is a 1990 Porsche 911 Carrera 2 (type 964) that the team at Pfaff Tuning have completely restored and upgraded over the course of roughly 300 hours
Read more »
North Shore Rescue searching for man lost along Lynn CreekThe man called 911 around 6:30 a.m. after spending a night in the rain.
Read more »
Dozens of 911 calls over pets, kids left in cars during Alberta heatwaveEdmonton firefighters have been dispatched to 24 calls over pets left in hot vehicles since July 1, while five other calls involved children or adults.
Read more »
'Halley's comet moment': How a new 911 system could improve public safetyTORONTO — An upgrade to 911 systems in Ontario is setting the stage for more efficient emergency responses, in what one official calls 'public safety’s Halley’s comet moment.
Read more »
Ontario has agreed to pause work on Ontario Place pending court hearing, group saysA group fighting the redevelopment of Ontario Place says that the province has agreed to pause some work at the site pending a court hearing scheduled for next week.
Read more »
Ontario infrastructure officials detail Ontario Science Centre structural issuesTORONTO — Ontario infrastructure officials are further justifying their decision to close the Ontario Science Centre by releasing more details today on the issues with the building beyond its roof, but they aren't revealing plans to address them.
Read more »