A homeowner called KPRC 2 Investigator Amy Davis after dealing with a water bill issue for years. A meter issue left her with a huge bill that stood in the way of getting the federal Hurricane Harvey relief money she needed.
Julia Benjamin has never fully recovered after Hurricane Harvey flooded her Northeast side home. Mold, foundation issues, and leaks kept her from moving back.
These bills show the amount was actually $51,000. All Benjamin knew was it was a lot. The leak at her meter started six months earlier in October 2019. She lost 527,000 gallons of water that month alone. Hundreds of thousands of gallons more every month after.Months later, she got a credit of $12,000.“I cannot pay no $800 a month on a $38,000 water bill which I think is not totally my fault,” she said.
“We really do want to try to move mountains to make sure people are able to make that full recovery,” said Brittany Eck,“We were able to connect those dots and find those individuals that could be the most influential,” said Eck.
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