Today’s ever-changing job market requires HR to look for people with the right attitude and some of the right skills
With today’s ever-changing job market, the key for HR professionals is to find staff with the ability to be flexible and learn, versus hiring for hard skills alone.Building Toronto’s new 15.5-kilometre Ontario Line subway is a daunting enough task as is, but Natali Falero’s job is perhaps even more daunting – she needs to find workers with the right skills to get it done.
It makes sense for the subway consortium to put a premium on those qualities even if they are hard to pinpoint, says Mary Elms, director of career education and coaching at Queen’s University’s Smith School of Business in Kingston, Ont. Finding knowledge workers with the right skills can be especially challenging for a project as complex and costly as the Ontario Line. The line will have 15 new stations that run from the Exhibition through downtown, across the Don River and then run North up to the current location of the Science Centre. It will cost at least $19-billion and is not scheduled to be completed until 2031 at earliest.
“We look for people who are good at time management, who have strong emotional intelligence and are comfortable with technology. These are competencies that tend to help employees prepare for unforeseen changes,” Ms. Falero says. “Some people struggle with jobs where there’s ambiguity or uncertainty, but others are comfortable with situations where it may not be clear right away exactly what to do,” says Winny Shen, an associate professor of organization studies at York University’s Schulich School of Business in Toronto.
Ms. Falero says she looks carefully at the “great resignation” phenomenon of skilled people leaving jobs for better offers or for a more comfortable work-life balance.
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