April 16, 2024. Dubai was under water, and we would spend the next 46 hours wondering why the airline allowed us to get on a delayed flight from Heathrow.
April 16, 2024. Dubai was under water, and we would spend the next 46 hours wondering why the airline allowed us to get on a delayed flight from HeathrowThey knew we wouldn’t make our connecting flight to Sydney. For reasons—not the least of which was that they didn’t have airport staff, flight attendants, or pilots. Or planes. Seating for 40,000 stranded passengers? Nope. $1100 cognac? Sure. $1200 perfume? Absolutely. Diapers for the little ones? Not so much.
I’m sorry to hear that you won’t be refunding the money we paid for upgraded seats. And thank you for the 14 paragraphs explaining why none of this was your fault, but that the fault lay with the weather instead. By entering your email and clicking Subscribe, you're agreeing to let us send you customized marketing messages about us and our advertising partners. You are also agreeing to our Terms of Service and
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