The coronavirus has accelerated a work-from-home culture in many companies across the U.S. Now companies are buying up software to track the activities of their employees.
survey for Q2 2020 said that team productivity had increased since the pandemic began. Forty percent said it had remained the same, while 12% cited a productivity decrease. The survey also found 72% of technology executives saying that team workloads had increased more and everyone was working harder.
Companies such as ActiveTrak, Hivedesk, Teramind, Time Doctor and WorkExaminer enable companies to track the activities of their employees by installing software on their computers. Most monitoring software will track keystrokes, email, file transfers, applications used and how much time the employee spends on each task. Most will take periodic screenshots to let managers know what is on the employee's screen.
In its promotional material, Teramind promises to monitor "all employee activity covering 12+ system objects, like web pages, applications, email, console commands, file transfers, instant messaging, social media, keystrokes, clipboard, searches, printing and even on-screen content in real time." The company offers a "revealed agent" that is visible to the employee and a "hidden agent" that performs certain security functions.
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