An Ontario woman says her Apple Watch went missing after it was mailed from Australia by her daughter. She suspects the package was opened by someone within Canada Post.
"How am I able to prove it? I did everything in my power, did my investigation, then everything indicates that somebody open, open this box stealing the watch in Post Canada," she said.
"I feel like I'm so stupid. I should have opened that in front of her and called the police right there so they can't tell me I can't prove itCanada Post says there's no way to know where the watch went missing — having been 'handled many times, and by many people, on its way from Australia.' Han says she had already paid extra to have the watch wrapped in two packages and sealed, and opted for expedited shipping which was another added cost. She thought those options would make it safer.
"If the package was stolen from our porch in Canada and I don't have insurance … then absolutely that would be on me," she said. "But the fact is, the package was opened at some point of being handled … Why should the onus be on the customer to pay all this extra money for insurance to prevent against that kind of scenario?"
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